Reference

What Governs Your Account on fast183

These terms set the rules between you and fast183 — covering how your account works, what data we hold, and how disputes are handled.

Terms of UsePrivacy PolicyCookie PolicyAccount ConditionsJurisdiction Notice
fast183 What Governs Your Account on fast183
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account

Your account security and data integrity are handled through a combination of encryption, access controls, and a clear retention policy. We explain below what we do and what you can request from us at any time.

Data Encryption All account data — including your linked GCash or Maya number — is stored under SSL encryption. We do not hold plain-text payment credentials on our servers.
Cookie Use We use session cookies to keep your lobby state and preference cookies to remember your language and wallet settings. You can manage non-essential cookies in your browser at any time.
Data Retention We keep account and transaction records for the period required by applicable law. After that window, records are deleted or anonymised. You can request a copy of your data via email support.
Account Changes To update your registered name, mobile number, or linked e-wallet, contact support with valid ID. Changes to payout-linked accounts follow our verification process before they take effect.
LEGAL CONTACT PATHS

How to Reach Us for Policy Matters

If you have a question about our terms, a data request, or a dispute about an account action, our support team handles legal queries through dedicated channels. Reach us through live chat, email, or your account inbox — we route policy questions to the right team and aim to respond within the timeframe stated in our terms.

Live Chat Open live chat from your account dashboard. Legal and policy questions are flagged and routed to our compliance desk separately from general support.
Email Support Send written policy or data requests to our support email address listed in your account settings. Email is the required channel for formal data deletion requests.
Account Inbox Policy update notices and responses to formal requests appear in your account inbox. Check it after submitting any data or account query so you don't miss our reply.

Your Legal Questions, Answered Directly

These are the questions we get most often about our terms, data rights, and account conditions. If yours isn't here, contact us through live chat or the support email in your account settings.

Our terms apply to anyone who opens an account on fast183 and is located in a region where access is permitted under local law. Eligibility depends on applicable local regulations for the Philippines.

We collect your name, mobile number, email address, and the e-wallet details you link — GCash or Maya — for payment processing. We collect only what is needed to operate and verify your account.

Yes. Send a written data access request to the support email listed in your account settings. We will respond within the timeframe stated in our privacy policy and provide a summary of your stored records.

Submit a deletion request by email from your registered address. We will process it after closing your account, retaining only the records we are legally required to keep, then deleting or anonymising the rest.

Your linked e-wallet details are removed from active use immediately. Transaction records referencing those accounts are retained only for the legally required retention period, then deleted per our data policy.

We share data only with payment processors and service providers needed to operate your account — such as GCash, Maya, and InstaPay networks. We do not sell or share your data for third-party marketing.
Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.